Privacy Policy
Last updated: July 31, 2026
This Privacy Policy describes how zoltcroft (zoltcroft Limited) collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and your rights regarding your data.
Who We Are and What We Do
We are a large format trade printing and shopfront signage supply company based in Dundalk, serving Irish retailers. We provide high-quality printing services, signage solutions, and related supplies to businesses throughout Ireland. When you interact with us—whether through our website, email, phone, or in person—we may collect certain information about you.
Information We Collect
We collect information in several ways to provide you with better service. When you contact us directly, we collect your name, email address, phone number, company details, and any messages you send. We also gather information about how you use our website, including pages visited, time spent on site, and the device you use. Our web servers automatically record access logs containing IP addresses, browser type, and referral sources. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience.
Legal Basis for Processing
We process your personal information based on several legal grounds. We rely on your consent when you voluntarily provide information through contact forms or subscribe to communications. We also process data based on our legitimate business interests, such as improving our services, responding to inquiries, and maintaining website security. Where required by law, we process information to fulfil legal obligations. When you're a customer, we process data to perform our contractual obligations to you.
How We Use Your Information
We use the information we collect to provide our products and services, respond to your inquiries, and maintain customer relationships. Your data helps us improve our website, personalise your experience, and deliver relevant content and offers. We analyse usage patterns to understand how our services are used and identify areas for improvement. We may also use your information to comply with legal obligations and protect our rights and security.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy. Contact form messages and customer inquiries are retained for up to 24 months after your last interaction with us. Website analytics and cookie data are retained for up to 14 months. Server access logs are retained for up to 12 months for security and troubleshooting purposes. Customer account information is retained as long as your account remains active, plus an additional 12 months after closure for legal and accounting purposes. If you request deletion of your data, we will remove it within 30 days, except where retention is required by law.
Your Privacy Rights
You have several important rights regarding your personal information. You can request access to any data we hold about you at any time. You have the right to correct any inaccurate or incomplete information. You can request deletion of your data, subject to legal requirements we must meet. You have the right to object to processing of your information for marketing purposes. You can request a copy of your data in a structured, machine-readable format. You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's independent authority for data protection.
Cookies and Tracking
We use cookies to improve your website experience. Essential cookies are necessary for website functionality and cannot be disabled. These include session cookies that remember your preferences during your visit. We also use analytics cookies to understand how you interact with our site, which helps us improve performance and content. Marketing cookies may be used to deliver personalised content and track advertising effectiveness. You can control most cookies through your browser settings, though disabling essential cookies may affect website functionality.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses secure connections (HTTPS) to encrypt data transmitted between your device and our servers. However, no method of transmission over the internet or electronic storage is completely secure. While we maintain strong security practices, we cannot guarantee absolute security of your information.
Third-Party Services
We may use third-party service providers to assist with website hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your information and use it only for purposes we authorise. We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. We carefully select our partners and require them to maintain appropriate data protection standards.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your data rights, please contact us:
Email: [email protected]
Phone: +353 1 677 2945
Address: Grafton Street 28, Dublin, D01 F5N4, Ireland
We aim to respond to all data requests and inquiries within 14 days. If you have concerns about how we handle your information, you can also lodge a complaint with the Data Protection Commission at www.dataprotection.ie.